Quality management

LUNEX has established a comprehensive quality assurance and governance programme. Our quality management department contributes to maintaining a high standard of research and teaching, as well as the successful completion of studies. Our management principles and tools (governance) ensure that the standards and guidelines for quality assurance in the European higher education area (ESG) are implemented effectively.

Continuous improvement process

At LUNEX, we conduct a continuous improvement process that includes aspects such as course development and monitoring, the allocation of study places and qualification documentation, as well as research and teaching. We ensure that our actions comply with the European standards for quality assurance in higher education.

Quality Assurance Framework

 

Feedback culture

Feedback on the quality of our work is important to us. We use several methods to obtain the widest picture possible: surveys, face-to-face meetings, assignment and exam results, as well as feedback from our cooperation partners on our students’ abilities. These provide valuable information about areas in which we can improve our teaching content or the general learning conditions.

Opportunities for Student Representation

 

Transparency through information

The provision of information about LUNEX and its courses is also part of our quality management programme. For this purpose, we publish information on our website, in brochures and other media that are accessible to the general public, current and prospective students, parents and other interested parties.

Student Brochure
Good Practice In Student Recruitment And Student Recruitment Communications
Erasmus
Equality And Diversity Policy
Internships Policy

 

Dedicated administration

Dedicated administrative staff work behind the research and teaching scenes to support our students and academic staff, as well as any interested parties and applicants, in organisational and technical issues. This comprehensive service includes study and careers advice, the organisation and implementation of exams, room allocation, IT structure development, software management and legally compliant data protection.

Whistleblower Protection Policy
Grievance Policy

 

Controlled by academic councils

We are continually developing our quality assurance programme controlled by LUNEX’s various academic councils, primarily the Teaching and Learning Council and Research Council. These bodies participate in the quality assurance cycle by analysing feedback and implementing improvements to academic processes, research and teaching.

Academic Staff Representation In Decision-Making
Distance Learning Guidelines For Teaching And Learning
Guideline On Student Workload and Self-Study

Need more information?
Contact us

If you have any questions or need more information about quality assurance and governance at LUNEX, please send an email to qualityassurance@lunex.lu

LUNEX

50, avenue du Parc des Sports / 4671 Differdange / Luxembourg

Good to know

Application for a Bachelor’s programme:
1. Fill out our Online Application Form.
2. Take part in one of our Application Days. We will invite you to attend in person.
3. After successful participation in the Application Day we will email you with your study agreement. Please print it out, sign it and then send it to LUNEX by post or by e-mail, along with the evidence documents specified in the email.

Application for a Master’s programme:
1. Fill out our Online Application Form.
2. If you have met all the prerequisites for the Master’s programme, we will email you with your study agreement. Please read it carefully, print it out and sign it.
3. In order to complete your application, please send the signed study agreement along with all other required evidence documents by post to LUNEX.

As an applicant for one of our Bachelor’s programmes, you will be invited to attend an Application Day online. A selection procedure will take place on this day to check whether you meet the necessary prerequisites for the course.

More about the Application Day

The language of instruction in all courses at LUNEX is English. You should therefore be able to speak and understand English well. You have the opportunity to participate in the Pre-Bachelor Foundation Programme and improve your English if your language skills do not meet the entrance requirements for study at Bachelor level.

We will inform you in the course of the application process which supporting documents have to be provided and when. In principle, we need the following documents for your application:

  • Copy of your personal ID
  • Copy of the highest educational and/or vocational qualification
  • Language certificate (if applicable)

Depending on the degree programme (Bachelor/Master) and your country of origin (EU/non-EU), further documents may be required. More details will be provided to you in good time.

To secure a study place, we recommend that you send us your documents as soon as possible – but at the latest two weeks before the start of your studies. If you are an applicant from outside the EU, you should note that the application process for a visa can take four to 60 days. Please make sure you give yourself plenty of time.